Delivery Lead Times, Charges and Options.

Copyright 2016 Custom Creations

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Unit 1, Plot 120, Village Farm Road, Village Farm Ind Est, Pyle, Bridgend, CF33 6BL.


Tel: 01656 749855  


Email: info@customc.co.uk


Opening Times: 8.30 - 5.00 Monday - Friday

                             8.30 - 1.00 Saturday


Please note that the above address is a manufacturing unit with a limited display area.  If you would like to view any specific product please contact us in advance and we will advise you of our nearest showroom.


Please complete this contact us section and one of our sales team will respond as quickly as possible.  Please put your location in the message to enable us to calculate delivery costs and offer you our best price.



We offer a Free LOCAL Delivery service within 10 miles of our factory at CF33 6BL, but will deliver throughout South Wales for an additional charge.


We are also able to offer nationwide delivery covering most of mainland England and Wales via our own delivery vehicles, Local Sales Agents and a Pallet Network Service.


Delivery to certain parts of Scotland are also available via a Pallet Network.


Due to the size and weight of our products delivery costs will vary from area to area so we highly recommend that you contact us on 01656 749855 to get an exact cost for delivery before you place an order.


Please note that deliveries made via the pallet network may require some home assembly.


Delivery lead times will vary from product to product but we aim to deliver most garden furniture items within 28 days subject to stock availability.  Should you require any item quicker than this then please contact us on 01656 749855 to discuss the various options.


Playhouses and Gazebos are made to order and our general lead time is 6 weeks although this can increase with demand during summer months.  Again Please contact the office on 01656 749855 to discuss the options.


Our Sales agent John Baker of Crafted Creations will be exhibiting at various Shows throughout the summer and you can order our products directly through him on 07971 810364.  During 2017 he will be exhibiting at the following shows :-


April     1/2              Lansing College                                                May      4/5/6/7        Living Heritage, Hatfield House

            8/9             Aztec Garden Show Newbury                                       12/13/14      Chichester Garden Show

          15/16           Great Missenden                                                            20/21          Royal Welsh Spring Festival

           22/23          Notts & Newark                                                              27/28           Hearts County Show

           29/30          Mapledurham



June     9/10/11      Stansted Park                                                   July       25/26/27      New Forest Show

            21/22         Lincoln County Show

            28/29         Norfolk Show



August  3/4/5/6       Countryfile Live Blenheim Palace                    Sept      9/10/11        Penshirst Park

             26/27        Stonar Park                                                                    16/17           Berkshire County Newbury.



Please note that any orders placed with a Sales Agent at a show will be dealt with and delivered directly by them.  Please do not contact us regarding your order as we will not have any of your details.